Can I change my address after the order shipped?

In most cases, after an order has shipped we are not able to change the shipping address. However, there is an exception:

The brand has just sent out the order and can contact their carrier and have them re-route the order to the correct shipping address. This usually incurs a fee.

It is imperative that you reach out to Markato the moment you realize your order is going to the wrong address. Unfortunately, we will not be able to change the shipping address once the order is shipped. 

Please contact us to support@markato.com